CNN —A cyberattack earlier this month forced produce giant Dole to temporarily shut down production plants in North America and halt food shipments to grocery stores, according to a company memo about the incident obtained by CNN.
“Dole Food Company is in the midst of a Cyber Attack and have subsequently shut down our systems throughout North America,” Emanuel Lazopoulos, senior vice president at Dole’s Fresh Vegetables division, said in a February 10 memo to retailers.
“They [customers] are upset, but it happens,” Russell told CNN.
Customers started asking questions about the bare shelves, Underwood said, prompting the store to post the Dole memo about the cyberattack on its Facebook page.
The multibillion-dollar company — officially known as Dole Plc after a 2021 merger between Dole Food Company and Ireland’s Total Produce — sources produce from dozens of countries around the world.